AGRIBANK
E-MOBILE BANKING
OVERALL
Agribank stands as one of the largest banks in Vietnam, boasting a significant user base. Its clientele primarily comprises individuals aged 45 and above, a demographic that seeks simplicity and accessibility in banking services.
The objective is to "youthify" the user base while maintaining a straightforward user experience, ensuring easy access to an extensive array of features within the application, which encompasses over 60 financial and utility functions.
CLIENT'S REQUIREMENTS
Interface Enhancement
Enhancing User Experience
Achieving personalization in interface settings by rejuvenating the interface and simplifying operations.
METHODS
Competitive Analyse: Assessment on the SWOT scale of competitors in the Fintech industry.
Survey (bên khách hàng đã cùng cấp các số liệu (tài liệu mật))
Principles
User Feedbacks